Shipping & Returns
Do you ship internationally?
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Yes, I ship worldwide!
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Shipping method & Estimate Shipping Times
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The items are shipped from Portugal through CTT (Correios de Portugal).
The shipping price is calculated on the checkout.
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Estimate Standard Shipping Times:
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Portugal: 2-5 days
Europe: 1-2 weeks
USA: 3-5 weeks
Rest of the world: 3-8 weeks
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You have the Tracking Number option at checkout which has priority treatment and you can follow your order.
Processing time
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Please allow 2-5 business days for me to dispatch your order.
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Gift option
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If you want your order with a cute note for someone special just write it on checkout and I’ll make it for you!
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Customs
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Orders sent out of the EU will have a customs label attached.
Buyers are responsible for any customs and import taxes.
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Cancellations
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If you would like to cancel an order please let me know as soon as possible.
If the order hasn’t been dispatched I can send you a refund.
If it has been dispatched please see the below Returns policy.
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Returns
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If you would like to return your items, please get in touch with me as soon as possible.
As long as I receive the goods back in the same condition they
were sent and within 30 days I can process a refund or exchange.
To return your item, please contact us first.
Sale items and Personalized products can not be returned.
You can find more information at Terms and Conditions.